• Port Douglas Accommodation Lychee Tree Holiday Apartments Measures & Cancellations



COVID-19 CANCELLATION POLICY

Our COVID-19 Cancellation Policy ensures that you can book with Confidence.

If your Travel Plans are impacted by Government Restrictions or Airline changes due to COVID-19 your booking can be cancelled without any charges.

CLEANING

When you are ready to travel, we understand that you will have a heightened awareness and expectation of cleanliness in your selection of accommodation.

Lychee Tree Holiday Apartments have implement the recommended industry guidelines to ensure that we are fully compliant with Government and local authority recommendations to ensure the health safety of all our guests.


PREVENTATIVE MEASURES INCLUDE:

  • Extra registration of guest details for contact tracing.
  • Social Distancing measures in reception and common areas.
  • New hand sanitiser stations at the reception and throughout the complex for guests.
  • Extra attention to clean & sanitise “touch” surfaces and other frequent contact points in the apartments.
  • Complimentary general cleaner and hand sanitiser in each apartment
  • Extra attention in common areas to ensure high levels of hygiene (including BBQ area, pool area and change rooms).
CENTRALLY LOCATED - BEACH, REEF, RAINFOREST

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